24 X 7 Server Monitoring
Enterprise-grade 24×7 Server Monitoring and Network Security
Our infrastructure comprises of high availability clusters of different machines, with varied operating systems and applications, spread across multiple continents. Click here to read more about the our Virtual Datacenter
An effective monitoring system is extremely crucial for ensuring maximum uptime. Today, any web services company manages hundreds of servers with a large number of services running on each server. Manually checking each service on just one server 24 x 7 is extremely difficult – across a number of servers – is humanly impossible.
Companies that do not have a good monitoring system, or worse, don’t have one at all, have larger downtimes and are increasing the risk of potential damage caused due to service disruptions. An undetected minor issue can change into a major issue rapidly, increasing the amount of damage caused.
Our monitoring systems and tools provide our system administrators with an all-encompassing view into the health of our globally distributed infrastructure. We monitor a large number of parameters related to the health of our servers and individual services that reside on them.
Services monitored include –
- Network Connectivity
- Server Disk Space
- Server CPU Usage
- Server Memory Usage
- Web Services – HTTP, HTTPS & FTP
- Email Services – SMTP, POP & IMAP
- Database Services – MySQL, MSSQL
- DNS Services
- All Log Files
If any server or service fails, or any resource utilization exceeds specified limits, then a notification pops-up immediately on the screen of all our Infrastructure Monitoring Staff. The notification system also handles escalation of issues i.e. if the issue is not resolved within ‘x’ minutes, SMS alerts are sent out to higher level system administrators, and subsequently to Management.
All of this allows us to detect and resolve any issue within minutes of it happening and ensures maximum uptime for your customers.
Datacenter & Network Details
We have pioneered the concept of a Globally distributed Datacenter. Our Datacenter is a globally distributed collection of redundant server infrastructure which hosts all our Products and Services.
Salient features of our Datacenter
- Integrates hundreds of distributed servers seamlessly
- Provides high-availability, redundancy and unmatched reliability
Our Datacenter Details
Our Datacenter consists of servers distributed across various Datacenters worldwide. Most of these datacenters have certain common qualifications described below –
The datacenters are connected to the internet through Gigabit ethernet connections from separate backbone providers, who each run fiber optic cables into the data center through separate entry points.
To guard against line failure or intrusion, the data center is staffed 24 hours a day. Movement throughout the facility is escorted at ALL times. There is 24×7 closed circuit monitoring of all areas and entrances. Between the cameras, access control, and the security team, the datacenter facilities are pretty secure.
The total incoming power is a multiple of what is required to run the datacenter. There is an ATS (Automatic Transfer switch) in place to automatically kick in a generator in case of a power failure. The datacenters are also equipped with redundant UPS systems to ensure clean power.
Redundant A/C systems, each running at a fraction of their capacity, keep the server rooms cool. The units are alternated so that each one is kept in optimal condition.
Advanced Smoke Detection & Fire Protection Systems
The datacenters are equipped with specialized fire detection and protection systems meant specifically for protecting servers as using ordinary water based systems would cause just as much damage as fire.
Why our Datacenter?
Scalability & Reliability
Our Datacenter consists of a complex mesh of global servers that interact with each other. The entire architecture is built upon common principles of High-Availability, Clustering and n+1 Architecture. This allows us to scale our solutions to match your exponential growth by simply adding infrastructure and linking it to this architecture. You are abstracted from worrying about variables such as scalability, uptime, network response etc
We and our partners have invested in infrastructure deployments at various locations globally. You can now leverage upon this global infrastructure and offer a completely private-labeled global experience to your Customers without any investments. We handle the selection, negotiation and relationship management with Infrastructure providers around the world.
White Labeled Architecture
Our Datacenter is a cluster of globally distributed redundant servers of various different operating systems to provide your Customers and Resellers with myriad hosting options. The servers, and IP addresses are white-labeled and cannot be traced back to us. If you are one of our Resellers, then the name servers used for any services hosted on these servers would be your branded Name Servers. So for all practical purposes these clusters of hundreds of servers would appear as YOUR servers to your Customers.